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Security — reporting a vulnerability or incident

How to tell us about a security problem in our software or services.

If you believe you have found a security vulnerability in our software or services (including Pro Technologies MTD VAT for Odoo and mtd.pro-technologies.co.uk), or you suspect a security incident affecting your data, please email security@pro-technologies.co.uk with a description and, if possible, steps to reproduce. We acknowledge reports within one working day. Please do not publicly disclose the issue until we have had a reasonable chance to fix it.

For urgent incidents affecting a live database, also call +44 20 3695 2175.