How it works
Pay for the question, then send it to our WhatsApp +44 7441 913014 with your order number. Screenshots help. Questions received on a working day before 16:00 London time are answered the same day; questions received later or on a non-working day are answered the next working day (Mon–Fri 9–18, Sat 10–17 London time, excluding public holidays in England).
What counts as one question
One topic, for example how to set up your email or how to move photos from your phone. Follow-up questions on the same topic are included.
If it turns into a repair
If the answer needs work on your device, we tell you the price first and only go ahead with your agreement.
We answer in English, Russian or Lithuanian.
No VAT is charged — we are not VAT-registered. If we become VAT-registered, VAT at the applicable rate will be added from that date.
