In development
AI agent for Odoo
We are building an AI agent for Odoo Community. It reads the conversation and prepares a reply or an action. A person on your team approves it before anything goes out.
Why we are building it
- Odoo Community has no AI. Odoo's own AI app is part of Enterprise. On the free edition there is nothing.
- Most chatbots answer on their own. They reply to your customer straight away, without knowing your prices, your rules or your history with that customer, and nobody checks the answer first.
- We need it ourselves. We run our own support desk in Odoo, and that is where the agent is tried first, on real conversations.
A person approves every reply
- A message arrives — from the website chat, WhatsApp, email or a helpdesk ticket.
- The agent prepares a draft. It looks at the customer's history across all channels and at what you have taught it: prices, policies, instructions.
- Your employee decides: send, edit or reject. By default, nothing reaches the customer without that decision.
Drafts appear right in the conversation and in one shared queue. Anything complicated goes to a person as a ticket. Where your team stops changing the drafts on a topic, you can later let the agent answer that topic on its own, but only if you switch it on, topic by topic.
One core, the skills you need
The core connects the channels, keeps one history per customer and takes care of safety. On top of it sit the skills. You take only the ones your business needs.
Support
Answers common questions, opens tickets and hands complex cases to a person.
Finance
Handles “I have paid” and “please send the invoice”, drafts payment reminders based on the customer’s history, reads supplier bills from PDFs and photos.
Sales
Turns an enquiry into a draft quotation, follows up quotations that went quiet, qualifies new leads.
Service
Takes repair and call-out requests, books appointments, tells customers how their job is going, asks for feedback afterwards.
Stock
Suggests what to reorder and answers questions about availability and delivery.
For the owner
Answers questions about your data in plain language and sends a short summary every morning.
Built to be safe
- Leading AI models, your choice. The agent works with the leading AI models, and you decide which one to use. It runs on your own account with the AI provider.
- Only this customer. When the agent looks something up, it sees the customer it is talking to and nobody else.
- No passwords or card numbers. They are removed from the text before anything is sent to the AI model.
- Working hours. Outside your hours the agent sends a message you have written and approved once: when your team will reply.
Questions
When will it be ready?
It is in development, and we are deliberately not giving a date. Leave your details below and we will tell you first. The first companies on the list will be offered a pilot.
How much will it cost?
Prices come after the pilots. The core and each skill will be priced separately, so you pay only for what you use.
Does it work with Odoo Online?
No. Odoo Online does not allow your own modules. The agent is built for Odoo Community; support for Odoo Enterprise on your own server is planned. If you are thinking of moving to Community, see our Odoo Community page.
Where does our data go?
It stays in your Odoo. Only the text needed for a draft is sent to the AI model you chose, through your own account, with passwords and card numbers removed.
Tell us what you would hand over to AI
The agent is in development. Leave your details and we will let you know first.