Odoo Community for UK small businesses

The free, open-source edition of Odoo, with the UK pieces it is missing added by us: bank imports, automatic matching, a Boxes 1–9 VAT report, retail defaults and more. No per-user licence fees.

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Tested on our own lab

Everything below was run end to end on Odoo 19 Community in October 2026, with real bank statements and test orders.

• Statements from HSBC, Wise (GBP, EUR and USD), Revolut Business and PayPal imported, with closing balances matching the bank to the penny.
• 11 of 12 customer payments matched to invoices by reference; the twelfth by payer name and amount.
• VAT Boxes 1, 4, 6 and 7 matched every bill, invoice and till sale.
• Stock on FIFO: the supplier bill posts to stock and every sale posts its cost of sales. Serial numbers tracked from receipt to sale.
• A minimum stock rule raised the supplier order by itself.
• An online order went from basket to delivery to invoice, with Royal Mail free over £50.
• A till sale in cash, a receipt, and correct entries when the session closed.
• A repair with a part from stock and labour, invoiced in one go.
• Staff expenses with VAT, annual leave and kit assembly.

Our UK modules

Built for Odoo 19 and tested on our lab. The retail and expenses modules install themselves when you add the app they belong to.

• Bank reference match. Reads the invoice number in the bank line and reconciles the payment. Without a reference, it matches by payer name and exact amount.
• PayPal statement import. Imports the PayPal activity CSV with the gross amount and the PayPal fee on separate lines, and checks the balances.
• UK VAT return. Boxes 1–9 from your posted entries, last full quarter by default, exported to Excel for your MTD bridging software.
• Flat Rate Scheme check. On the Flat Rate Scheme, or thinking about it? We can calculate, from your own figures, how much VAT you would pay under the standard scheme and under the flat rate. It is a calculation, not tax advice: the decision is yours.
• Direct MTD filing (in development). We are building direct submission of VAT returns to HMRC from Odoo Community, including the Flat Rate Scheme. It is being tested in HMRC’s sandbox and is not yet available for live returns. Until then, the Boxes 1–9 figures go through MTD bridging software.
• UK setup. Import formats for HSBC, Wise and Revolut Business (we add your bank from a sample statement), a clearing account for PayPal card holds, and reconciliation rules for bank fees, interest, own-account transfers, wages and HMRC.
• Subscription wallet. Customers prepay into a wallet; subscription invoices are paid from it automatically, and top-ups count only once they are paid.
• UK retail setup. A FIFO stock category with automatic stock accounting, a shop till with cash and card, and a Royal Mail rate free over a set amount.
• UK expense accounts. Staff expenses for travel, mileage, meals, phone and gifts post to UK overhead accounts, not to cost of sales.
• Statements in bank order. Banks such as Revolut and HSBC list the newest movement first; the file is read in the right order, so the opening balance always matches the bank.
• Orders by email. Customers email their orders — a UBL file from their own system, their personal Excel order form, or lines like “A1023 x 5”. A draft quotation is created, checked for duplicates and sent back for one-click confirmation; the invoice can follow automatically.
• No paid SMS on deliveries. Switches off the pay-per-message SMS Odoo offers on each delivery. Delivery emails still go out.
• Subscription automation. Reminders before renewal when the wallet is short, a daily payment reminder with a pay link, automatic closing after a grace period with a credit note, and a daily list of subscriptions to switch off. New subscriptions can wait for manual activation, with an e-mail to the customer at every step.
• Shop guards. A wallet top-up cannot be paid with the wallet, add-ons are sold only with a package, a trial is given once per customer, and a new subscription cannot be bought while an invoice is unpaid.
• Review requests. New subscribers are asked for a review a week after their first paid invoice, but not while they have an open support ticket.
• Helpdesk e-mails. Customers get “request received” and “request closed” e-mails, and a second ticket from the same customer within an hour is merged into the first.
• Clean customer data. One account per e-mail address, abandoned quotations and payments cancelled automatically, and the wallet account reconciled every week.
• No bank details on invoices. If customers pay online, your bank account is left off customer invoices, so nobody pays to an old account.
• WhatsApp in Discuss. Answer customers on WhatsApp from Odoo, with several numbers and delivery ticks, through the official Meta connection. How it works and prices.
• AI agent (in development). It drafts replies and actions in Odoo, and a person approves them before anything goes out. Join the waiting list.

When Enterprise is the better choice

• Filing VAT from inside Odoo. In Odoo 19, direct MTD submission to HMRC is an Enterprise feature. With Community you submit the Boxes 1–9 figures through HMRC-recognised bridging software, which takes a few minutes per quarter.
• Live bank feeds. With Community you download statements and upload them.
• Scanner-led warehouses and carrier labels. The Enterprise Barcode app and carrier integrations have no ready Community replacement for Odoo 19 yet.
• Studio, Planning, Appointments and the AI features.
• UK payroll is not ready-made in either edition. Enterprise has a Payroll app, but PAYE, NI and pension rules have to be set up by hand, and RTI still goes through separate software.

If any of these is essential, we will tell you so and implement Enterprise instead.

How we deliver it

1. Template database. You start from our tested Odoo 19 template: UK chart of accounts, GBP, OCA modules and our UK modules, with or without VAT, subscriptions, retail, expenses and manufacturing.
2. Your data. Company, bank journals, opening balances and your first statements. Send us a sample statement from each bank you use and we set up its import format.
3. Bespoke modules, where needed: quoted separately and tested on a copy first.
4. Safe changes. Every database can be copied and restored in minutes, so changes are tried on a copy, never on live data.
5. Hosting. On our UK-hosted Managed VPS with HTTPS, a protected database manager and regular backups.

What you pay: no Odoo licence; hosting; implementation in prepaid blocks of hours; and, if you want us to look after it, Odoo Care at £195 a month. Odoo Community and OCA modules are open source (LGPL and AGPL); our UK modules come with our implementation and support.