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Terms and Conditions — Pro Technologies MTD VAT for Odoo

Last updated: 3 October 2026

Status: the software is in development and is being tested in HMRC’s sandbox. It is not yet available for live VAT returns.

These terms apply to Pro Technologies MTD VAT for Odoo (“the software”), supplied by Pro Technologies Limited (company no. 08184949; “we”), to the business that uses it (“you”).

  1. What you get. A licence to use the software in the Odoo database(s) named in your order, together with our HMRC sign-in service and updates for changes to HMRC’s VAT (MTD) API while your support or subscription is active. The licence is for your company and database only and is not transferable.
  2. Your responsibilities. You are responsible for the accuracy of your accounting records and of every VAT return you submit. Before submitting, you must review the figures; submitting includes HMRC’s legal declaration that the information is true and complete, which you make to HMRC. You must keep Odoo logins and two-factor authentication secure, connect the software to HMRC only with an HMRC account authorised for your VAT number, and submit returns by HMRC’s deadlines.
  3. Not tax advice. The software calculates figures from your entries; any comparisons we provide (for example standard scheme vs Flat Rate Scheme) are calculations, not tax or accounting advice. Decisions about VAT schemes and treatment are yours; consult your accountant where needed.
  4. HMRC services. HMRC’s systems are outside our control. We are not responsible for HMRC downtime, rejections or changes, but we will update the software for API changes as quickly as reasonably possible and tell you if a change affects you.
  5. Availability of our sign-in service. We aim to keep it available at all times and schedule maintenance away from VAT deadlines (the 7th of each month). If it is unavailable, already-connected databases continue to submit until their access token expires.
  6. Support. Through our support channels during UK business hours, under your Odoo support plan or hours block. Report security issues as described on https://www.pro-technologies.co.uk/security
  7. Fees. As stated in your order or quotation. Bespoke changes are quoted separately.
  8. Data. We handle personal data as described in our Privacy Policy for the software. You can export your data from Odoo at any time; on termination your data remains yours.
  9. Liability. Nothing limits liability that cannot be limited by law. Otherwise our total liability under these terms is limited to the fees you paid for the software in the 12 months before the claim, and we are not liable for indirect losses or for penalties or interest arising from figures you submitted.
  10. Ending the licence. Either party may end it with 30 days’ written notice; we may suspend access immediately if the software is used unlawfully or in breach of HMRC’s terms. On termination, disconnect the software from HMRC (Settings → HMRC → Disconnect).
  11. Changes. We may update these terms; material changes will be notified in advance.
  12. Law. These terms are governed by the law of England and Wales; the courts of England and Wales have jurisdiction.

Privacy: https://www.pro-technologies.co.uk/mtd-vat/privacy

Contact: Pro Technologies Limited · info@pro-technologies.co.uk · +44 20 3695 2175